Informativa sulla privacy

Privacy policy


Last Updated: April 13, 2026

NECOdome operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a shopping experience (the "Services"). neco is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, make a purchase, or otherwise interact with the Services or communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and the collection, use, and disclosure of your information as described herein.

Personal Data We Collect or Process

When we use the term "personal data," we mean information that identifies you or can reasonably be linked to you or another individual. Personal data does not include information that has been collected anonymously or anonymized so that it can no longer identify you or be linked to you.

Depending on your interaction with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

  • Contact Information, including your name, mailing address, billing address, shipping address, phone number, and email address.
  • Financial Information, including credit card numbers, debit card numbers, financial account information, payment card details, payment confirmations, transaction details, payment methods, and other payment-related information.
  • Account Information, including your username, password, security questions, preferences, and account settings.
  • Transaction Information, including products you view, add to your cart or wishlist, purchase, return, exchange, or remove, as well as your purchase history.
  • Communications with Us, including information you provide when contacting us, such as customer support inquiries or disputes.
  • Device Information, including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage Information, including information about how and when you access, browse, and interact with the Services.

Sources of Personal Data

We may collect personal data from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal data.
  • Automatically through the Services, including through your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.
  • From our service providers, including when we engage them to implement certain technologies or when they collect or process your personal data on our behalf.
  • From our business partners or other third parties.

How We Use Your Personal Data

Depending on how you interact with us and which Services you use, we may use your personal data for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal data to provide the Services and perform our contract with you, including processing payments, fulfilling orders, remembering your preferences and interests, sending account notifications, processing purchases, returns, exchanges, and other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to submit reviews, and providing you with a personalized shopping experience, including product recommendations based on your purchases. This may also include using your personal data to improve and customize the Services.

Marketing and Advertising

We use your personal data for marketing and advertising purposes, including sending promotional communications by email, text message, or postal mail, and displaying advertisements for our products and services on our Services and on other websites. These advertisements may be based on products you have previously viewed, purchased, or added to your cart, as well as your other interactions with the Services.

Security and Fraud Prevention

We use your personal data to authenticate your account, provide a secure shopping and payment experience, detect, investigate, and take action against fraudulent, illegal, unsafe, or harmful activities, and protect the security of our Services and the public.

If you choose to create an account, you are responsible for keeping your login credentials secure. We recommend that you do not share your username, password, or other account credentials with anyone.

Communicating with You

We use your personal data to provide customer support, respond to your inquiries, deliver effective services, and maintain our business relationship with you.

Legal Purposes

We use your personal data to comply with applicable laws or respond to valid legal processes, including requests from government authorities; to investigate or participate in legal proceedings, disputes, or potential claims; and to enforce or investigate potential violations of our Terms of Service or other policies.

How We Disclose Personal Data

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes consistent with this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third-party service providers that perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.
  • With business and marketing partners to provide you with services and marketing communications. For example, we use Shopify to deliver personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will process your personal data in accordance with their own privacy policies. Depending on where you reside, you may have the right to opt out of the sharing of your personal data for personalized advertising based on your activity across different merchants and websites.
  • When you instruct us or authorize us to disclose information to third parties, such as for shipping your orders or when you use social media widgets or third-party login integrations.
  • With our affiliates and within our corporate group.
  • In connection with a business transaction, such as a merger, acquisition, financing, or bankruptcy; to comply with legal obligations, including responding to subpoenas, court orders, search warrants, or similar lawful requests; to enforce our Terms of Service or other policies; or to protect and defend the Services, our rights, and the rights of our users or others.



Relationship with Shopify

The Services are powered by Shopify, which collects and processes personal data relating to your access to and use of the Services in order to provide and improve the Services for you. To provide and improve the Services, the data you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your own.

Additionally, to help protect, grow, and improve our business, we use certain enhanced Shopify features that incorporate the data and information received from you through your interactions with our store, as well as with other merchants and Shopify. To provide these enhanced features, Shopify may use personal data collected from your interactions with our store, other merchants, and Shopify itself. In such cases, Shopify is responsible for processing your personal data, including responding to requests to exercise your rights regarding the use of your personal data for these purposes.

For more information about how Shopify uses your personal data and the rights you may have, please refer to the Shopify Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal data through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy, security, and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, or for the accuracy, completeness, or reliability of the information found on them.

Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without restriction as to its use by us or by third parties. Our inclusion of such links does not imply any endorsement of the content of those platforms or their owners or operators, except as otherwise disclosed in the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal data from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal data, you may contact us using the details below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) the personal data of individuals under the age of 16.

Data Security and Retention

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "absolute security." Additionally, information you send to us may not be secure while in transit. We recommend that you use secure channels to communicate confidential or sensitive information.

The length of time we retain your personal data depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements and policies.

Your Rights and Choices

Depending on where you reside, you may have one or more of the following rights regarding your personal data. These rights are not absolute and may apply only in certain circumstances. We may decline your request where permitted by applicable law.

  • Right of Access. You may have the right to request access to the personal data we hold about you.
  • Right to Deletion. You may have the right to request that we delete the personal data we hold about you.
  • Right to Correction. You may have the right to request that we correct inaccurate personal data we hold about you.
  • Right to Data Portability. You may have the right to receive a copy of your personal data in our possession and request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe link included in our emails. If you opt out, we may still send you non-promotional communications, such as those related to your account or orders.

If you reside in the United Kingdom or the European Economic Area, and subject to the restrictions and limitations imposed by applicable law, you may also have the following rights:

  • Right to Object and Restrict Processing. You may have the right to ask us to stop or restrict the processing of your personal data for certain purposes.
  • Right to Withdraw Consent. Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

You may exercise any of these rights where indicated within the Services or by contacting us using the details provided below. For more information about how Shopify uses your personal data and any rights you may have, including with respect to data processed by Shopify, please visit https://privacy.shopify.com/en.

You will not be discriminated against for exercising these rights. Before processing your request, we may need to verify your identity to the extent permitted by applicable law. In accordance with applicable laws, you may appoint an authorized agent to submit requests on your behalf. Before accepting a request from an authorized agent, we will require proof that the agent has been authorized to act on your behalf, and we may also require you to verify your identity directly with us. We will respond to your request within the timeframes required by applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the contact details provided below.

Depending on where you reside, you may have the right to appeal our decision by contacting us using the details below, or to lodge a complaint with your local data protection authority. For residents of the European Economic Area, a list of the relevant supervisory authorities is available through the European Data Protection Board.

International Transfers

Please note that we may transfer, store, and process your personal data outside the country in which you reside.

Where we transfer your personal data outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements approved by the relevant UK authorities, unless the transfer is made to a country that has been recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, revise the "Last Updated" date, and provide any notice required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by phone at [insert phone number] or by email at neco.ecom@gmail.com.

For the purposes of applicable data protection laws, unless otherwise expressly stated, we are the data controller of your personal data.