Terms and Conditions

SECTION 1 – GENERAL ONLINE STORE CONDITIONS

By using this website, you agree to these Terms and Conditions and represent that you are at least 18 years old or, if you are a minor, that you have obtained consent from a parent or legal guardian to use the website.

You may not use our products for any illegal or unauthorized purpose. Any breach of these Terms will result in the immediate termination of our services.

SECTION 2 – PRODUCTS AND SERVICES

The products available on our website are subject to availability and may be limited in quantity.

We reserve the right to refuse any order or limit quantities purchased per person, household, or order whenever deemed necessary.

SECTION 3 – PRICING AND PAYMENTS

Product prices are subject to change without prior notice.

Payment is due at the time of purchase, and all credit card information is processed using secure payment systems and industry-standard security measures.

SECTION 4 – SHIPPING AND DELIVERY

Shipments are handled by third-party carriers.

Delivery times are estimates only, and we shall not be held liable for delays caused by third parties or events beyond our reasonable control, including force majeure events.

SECTION 5 – RIGHT OF WITHDRAWAL AND RETURN POLICY

You have the right to withdraw from your purchase within 14 days of receiving the product without providing any reason.

To provide greater flexibility, we voluntarily extend this period to 30 days.

Returned products must be sent back in the same condition in which they were received, including the original packaging.

Please Note:

Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
We do not accept returns of items that cannot be verified as our original products. If discrepancies are found in the returned item, we reserve the right to withhold the refund.

SECTION 6 – WARRANTY AND LIMITATION OF LIABILITY

All products are covered by the applicable statutory warranty of conformity.

In the event of a defect, please contact us within 14 days of discovering the issue.

Our liability is limited to the value of the purchased product. We shall not be liable for any indirect, incidental, special, or consequential damages.

SECTION 7 – PERSONAL DATA PROCESSING (GDPR)

We collect and process personal data in accordance with Regulation (EU) 2016/679 (GDPR).

Personal data is processed at our registered offices and is not disclosed to third parties except where necessary for payment processing, order fulfillment, and product delivery.

SECTION 8 – TERMINATION OF AGREEMENT

We reserve the right to terminate this agreement at any time, without prior notice, if we reasonably believe that you have violated any provision of these Terms and Conditions.

SECTION 9 – CHANGES TO THESE TERMS

We reserve the right to modify these Terms and Conditions at any time.

We encourage you to review this page periodically to stay informed of any updates.

SECTION 10 – GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of Italy and applicable European Union legislation.

SECTION 11 – CONTACT INFORMATION

If you have any questions regarding these Terms and Conditions, you may contact us using the contact details provided in the "Contact Us" section of our website.

SECTION 12 – PRIVACY POLICY AND PERSONAL DATA PROCESSING

1. Collection of Personal Data

While using our website and services, we collect various types of personal data, including:

Full name
Email address
Shipping address
Telephone number
Payment information

Such information may be collected when you create an account, place an order, or otherwise interact with our online services.

2. Purpose of Data Processing

Personal data is used to:

Process and manage orders
Improve the user experience on our website
Provide customer support
Send order updates and notifications
Conduct marketing activities, where the user has provided consent

3. Legal Basis for Processing

The processing of personal data is based on:

The performance of a contract (e.g., order fulfillment)
Compliance with legal obligations
The user's consent, where required (e.g., newsletter subscriptions)

4. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected and in accordance with applicable legal requirements.

Once the data is no longer required, it will be securely deleted or anonymized.

5. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, alteration, or disclosure.

Credit card information is encrypted during transmission across networks and is never stored on our servers.

6. Data Sharing

Your personal data will not be shared with third parties except in the following circumstances:

Service Providers

We use trusted third-party service providers for payment processing, order shipping, and other operational services necessary to provide our products and services.

These providers have access only to the information necessary to perform their services and are bound by confidentiality obligations.

Legal Requirements

We may disclose personal data where required by law or where necessary to protect our legal rights or the rights of others.

7. User Rights

Under Regulation (EU) 2016/679 (GDPR), you have the right to:

Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data where legally applicable
Request restriction of processing under certain circumstances
Object to the processing of your personal data on legitimate grounds
Request data portability and transfer to another data controller

8. Cookie Management

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content and advertisements.

You can manage your cookie preferences through your browser settings.

For more information, please refer to our Cookie Policy [insert link].

9. Privacy Contact Information

To exercise your rights or ask questions regarding this Privacy Policy, please contact us using the email address provided in the "Contact Us" section of our website.